Communicate . Collect . Comply & Community

Client Testimonials

Client Testimonials

“Our facility has worked with Professional Recovery for many years and they do an outstanding job collecting on accounts. One of the greatest attributes of this company is their willingness to be flexible and work with our hospital to meet our specific needs. They have outstanding customer service!”

-Regional Community Hospital

“PRC has been our top collection agency for some time now. The client service people are a pleasure to work with and truly get the job done!”

-University Based Health System

“PRC has always been easy to work with and accommodating to any and all requests and/or needs we have had. Any issues or problems are addressed and corrected immediately which is extremely appreciated. Personnel are friendly and attentive. PRC performs and interacts like a business partner rather than just an agency.”

-University Based Health System

“In a world where bigger is thought to be better, PRC proves that a smaller agency can out perform the big shops! EVERY Client is important to PRC and their results clearly show this!!”

-Large National Bank

“PRC has made a significant improvement to our recovery accounts. What was once a very tedious task has been streamlined and become very productive due to their professionalism and consumer service.”

-Regional Telecom provider

“They provide excellent client service as well as good recovery. Their reporting fits our needs, and we are a high-tech institution, so it is critical that everything is done electronically.”

-University Based Health System

“I highly recommend PRC to any prospective client. The phone is always answered by a live person who is friendly, knowledgeable, and able to immediately resolve my reason for calling. Also, I know that no one likes to receive a call from a collection agency and yet I have never had a (patient) complaint.”

-Multi-Branch Dental Practice

“You cannot understand the true level of (PRC’s) expertise until you are a client!”

-Mid-size Regional Hospital

“PRC has consistently generated the highest recovery rate. I have referred PRC to a number of contacts.”

-Large Regional Health System

“My hat is off to an agency that can continue to produce in this economy. WE have always been extremely happy with PRC’s results!”

-Regional Electric, Gas, and Telecom provider

“The folks at PRC are very responsive to our requests and have demonstrated a willingness to change or develop new strategies for better recoveries.”

-Regional Natural Gas Provider

“I have had the most rewarding experience with PRC. Our organization left a company that did not hold up to the promises they made. PRC has far exceeded the contract, and the responsiveness of the (client services) staff as well as the collectors have been a great experience. I recommend PRC over and beyond the past agencies we have used.”

-Large Regional Hospital

“PRC has been a wonderful company to work with and is our top agency on recovery. Not only do they offer excellent consumer service to our patients, they also go above and beyond in assisting their clients on the consumer service level. All of this hard work shows in the end result which is the greater recovery.”

-EMS Management & Billing Company

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