Our success has been built around the realization and understanding that to be effective, our collectors must be effective listeners and communicators. We contact each account in a spirit of cooperation, not as an adversary. Our goal is to help your students to get their bill paid. Our team must often help the student to find a way to resolve the debt, because if the collection process makes an enemy of your students, payment is much less likely to be secured.
Primary and Secondary Collections:
Your Alumni Association
Tremendous focus is placed on the importance of your relationships with your alumni and how they must be treated. PRC’s approach to students, combined with the levels of close supervision, training, and quality assurance, ensures that PRC will protect and preserve your image and reputation while protecting your relationship with your alumni association as we start the process for the education debt collection.