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Banking and Retail

PRC has a long history of partnering with financial institutions, retailers, service providers, and other consumer-focused businesses that need effective, reliable, and consumer-friendly accounts receivable and retail collection agency. Our staff has complete understanding of the FDCPA, PCI-DSS, and Red-Flag regulations, data security, and the importance of protecting consumers’ personal & financial information.

Our track record against the competition in total collections based on client supplied data is fiercely competitive, repeatedly revealing PRC to be the top performer. We provide a vast array of services to assist them. PRC provides first-party collection services while we operate in the client’s name to provide a seamless interface to your consumers, while greatly reducing your internal workload.

We provide a vast array of first party early out and third party bad debt services to assist clients throughout all stages of the billing cycle including, but in no way limited to
In addition to traditional bad debt recovery services, PRC also provides:

  • First-party receivables management prior to delinquency, or at delinquency, prior to charge off
  • Primary, secondary, tertiary, and warehoused bad debt collections for consumer and commercial accounts
  • Consumer billing and follow up contact
  • Payment plan monitoring services
  • Letter campaigns
  • Courtesy call campaigns
  • Consumer satisfaction surveys
  • Skip tracing programs
  • Clean up programs
  • Debt Set Off Programs
  • Pre-listing reports and reviews
  • Account scoring
  • Credit bureau reporting
  • Trigger Reporting through the credit bureaus
  • Settlement campaigns
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