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Banking and Retail

PRC has a long history of partnering with financial institutions, retailers, service providers, and other consumer-focused businesses that need effective, reliable, and consumer-friendly accounts receivable and retail collection agency. Our staff has a complete understanding of the FDCPA, PCI-DSS, and Red-Flag regulations, data security, and the importance of protecting consumers’ personal & financial information.

Our track record against the competition in total collections based on client-supplied data is fiercely competitive, repeatedly revealing PRC to be the top performer. We provide a vast array of services to assist them. PRC provides first-party collection services while we operate in the client’s name to provide a seamless interface to your consumers, while greatly reducing your internal workload.

In addition to traditional bad debt recovery services, PRC also provides:

  • First-party receivables management prior to delinquency, or at delinquency, prior to charge off
  • Primary, secondary, tertiary, and warehoused bad debt collections for consumer and commercial accounts
  • Consumer billing and follow up contact
  • Payment plan monitoring services
  • Letter campaigns
  • Courtesy call campaigns
  • Consumer satisfaction surveys
  • Skip tracing programs
  • Clean up programs
  • Debt Set-Off Programs
  • Pre-listing reports and reviews
  • Account scoring
  • Credit bureau reporting
  • Trigger Reporting through the credit bureaus
  • Settlement campaigns
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