Professional Recovery Consultants, Inc.® is proud to offer government debt collection services. PRC has been partnering with municipal and state government agencies for the past two decades. We collect consumer and commercial accounts throughout all stages of delinquency. PRC understands the complexity of government receivables, and the diverse needs within each government agency. Whether it be utilities, EMS, taxes, fines, or any miscellaneous receivable, our proven track record, and longstanding partnerships with a multitude of government agencies affirms our ability to provide highly valuable receivables management and debt recovery service within a complaint free environment.
Our government partners will attest to the professionalism that our collectors demonstrate in working with consumers to resolve accounts, the dedication of our client services team to handling our clients’ everyday needs, and the effectiveness of our IT staff in developing custom programming in a timely manner.
In addition to traditional bad debt recovery services, PRC also provides:
- First-party receivables management prior to delinquency, or at delinquency, prior to charge off
- Primary, secondary, tertiary, and warehoused bad debt collections for consumer and commercial accounts
- Consumer billing and follow up contact
- Payment plan monitoring services
- Letter campaigns
- Courtesy call campaigns
- Consumer satisfaction surveys
- Skip tracing programs
- Clean up programs
- Debt set off programs
- Credit bureau reporting
- Trigger Reporting through the credit bureaus
- Settlement campaigns