Banking & Retail

Banking and Retail

At Professional Recovery Consultants, we know that the skills and resources needed to excel at Banking & Retail debt recovery and collections differ from Medical collections. Therefore, we created a separate Banking & Retail collection team focused solely on that line of business.

PRC also provides first-party collection services for our clients, acting as an extension of your internal billing office, adhering to your pre-established procedures. We operate in the client’s name to provide a seamless interface to your consumers, while greatly reducing your internal workload.

In addition to traditional bad debt recovery services, PRC also provides:

• First-party receivables management prior to delinquency, or at delinquency, prior to charge off
• Primary, secondary, tertiary, and warehoused bad debt collections for consumer and commercial accounts
• Consumer billing and follow up contact
• Payment plan monitoring services
• Letter campaigns
• Courtesy call campaigns
• Consumer satisfaction surveys
• Skip tracing programs
• Credit and behavioral scoring
• Clean-up programs
• Settlement campaigns