Banking and Retail
At Professional Recovery Consultants Inc. ®, we know that the skills and resources needed to excel at Banking & Retail debt recovery and collections differ from Medical collections. Therefore, we created a separate Banking & Retail collection team focused solely on that line of business.
PRC also provides first-party collection services for our clients, acting as an extension of your internal billing office, adhering to your pre-established procedures. We operate in the client’s name to provide a seamless interface to your consumers, while greatly reducing your internal workload.
In addition to traditional bad debt recovery services, PRC also provides:
- First-party receivables management prior to delinquency, or at delinquency, prior to charge off
- Primary, secondary, tertiary, and warehoused bad debt collections for consumer and commercial accounts
- Consumer billing and follow up contact
- Payment plan monitoring services
- Letter campaigns
- Courtesy call campaigns
- Consumer satisfaction surveys
- Skip tracing programs
- Credit and behavioral scoring
- Clean-up programs
- Settlement campaigns