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The Patient Experience Podcast

Ep. 10 – How Your Extended Business Office (EBO) Can Improve the Patient Experience

Every little part of a person’s experience with a provider makes a difference, from the moment they first walk in the door or speak to your team. Nicki Deweese, EBO (Extended Business Office) Manager for Professional Recovery Consultants, talks about the steps she takes when representing providers to make sure their clients have a top-notch patient experience.