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The Patient Experience Podcast

Ep. 8 – How to Create the Right Patient Experience in a Changing Healthcare World

The world changes so rapidly, yet it can feel like healthcare tends to move slowly. No matter where your system is on its changing course, it’s critical to remember your core values, according to Chuck Mantooth, president and CEO of Appalachian Regional Healthcare System. In this episode of our podcast, Mr. Mantooth talks to us about the initiatives they follow to provide excellent experiences.