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The Patient Experience Podcast

Ep. 4 – My Year on the Inside: A Discussion with the Author

In this episode, we speak to Merikay Hunt about her work. She is the author of “My Year on the Inside.” in which she explores the challenges of transforming the Patient Experience for a hospital in North Carolina. She talks to us about her challenges and successes along that path.

Merikay H. Hunt, M.S., Founder & CEO of COACH MKay Companies, LLC is dedicated to your success. She is an award-winning national speaker, healthcare consultant, and executive coach. Merikay received her B.S. degree from the University of North Carolina at Chapel Hill and earned a Master’s Degree in Human Resource Counseling from NC A&T State University. She also served as a former adjunct chaplain, multicourse certified Dale Carnegie® instructor, and  Director of Patient and Family Experience. She has spoken to over 1,000 audiences and customizes all keynote programs, professional development, and executive/physician coaching.

“One of my core values is creating purposeful change. And if somebody wants to be a change agent, you first have to be willing to change yourself and how you interact or how you communicate, or how you read, how you relate to people.”