Communicate . Collect . Comply & Community

The Patient Experience Podcast

Ep. 22 – Bill Anxiety: How HDHPs Affect the Patient Experience

October 15, 2019

High-deductible health plans are more common, leaving consumers with higher bills to pay on their own. In this episode, John is joined by Kyndal Agassi from Horizon Health Fund to discuss how this impacts both the consumer and the hospital or health organization. They discuss what hospitals can do to help patients affected by these costs, and John observes what has changed in 40 years of working in healthcare finance. 

Kyndal Agassi and John Cook at the recording studio.


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