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The Patient Experience Podcast

people sitting in a hospital waiting area

Ep. 15 – Money Meets Humanity: How Revenue Cycle Can Play a Role in Overall Care

John’s first job was as a revenue cycle director at a hospital, an experience that taught him a lot about healthcare. He talks about what has changed, the interactions that make it better than average, and what revenue cycle directors can do to be proactive — which can change the outcome of the bottom line.