Communicate . Collect . Comply & Community

The Patient Experience Podcast

Ep. 1 – At the First Encounter

January 17, 2018

In our first episode, we discuss why the patient experience at hospitals and health organizations is taking top priority.

Host John Cook talks about the highly competitive nature of the health business today and how the patient experience can affect an organization’s bottom line. He’ll also share the worst thing someone at your organization can say to a patient or family member. 

Affiliations Audits & Achievements