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Commitment to Technology

We strive to stay on the cutting edge of technology for our industry. Our technology includes:

  • Ontario Systems FACS collection software complete with Contact Savvy, Right Party Verification, unattended messaging, manual dialing platform and online portal for clients and consumers
  • CallMiner speech analytics
  • Business Objects, business intelligence software
  • Co-location at an offsite Tier 3 data center
  • Cell phone voice mail drops
  • E-sign compliant email system
Affiliations Audits & Achievements