PRC is proud to announce it has been selected as one of the Best Places to Work in Collections in […]
This committee focuses on Charitable Outreach and Community Responsibility in and around our Durham, North Carolina office.
With help from our marketing agency, our team presented a session at the ACA International Southeast Regional Conference in April.
At PRC, we strive to maintain best practices — those required by law, of course, but also in terms of the top ethical standards in our field.
Collecting payment from people is generally the same. But healthcare collection is a little bit different. Here are some tips for handling those situations.
Keeping team members motivated in collections and other challenging work environments is something we think about often. One thing we’re trying now: gamification.
Hospitals and healthcare organizations are squeezed into an odd spot: providing healthcare is a blend of critical services for patients and of course, the need to keep the business operating profitably.
Illegal calls and scammers should be shut down, but business owners attempting to collect payment easily fall into the “unwanted” category.
Happy Holidays from our family at Professional Recovery Consultants!
Our quality assurance manager shares with us the top three challenges most people face when collecting payment and how to confront them.
How do you know if the person calling you about an old bill you’d forgotten is legitimate or trying to steal your credit card number?
Tired of hearing about TCPA revocation, oral versus written consent, and record keeping? We know, but not keeping.