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Blog & News

Cybersecurity in the Age of Hackers Wednesday, July 11th, 2018

Make sure your collection agencies and other vendors obtain and maintain various certified processes and Certification Programs that assure your organization and your customers and citizens are protected from cyber threats.

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3 Easy Hacks for Increased Office Productivity Wednesday, March 21st, 2018

Hacks are the new buzzword these days, and we are up to our eyes in videos and tips about the latest and greatest hack for office productivity. But, what if cutting those hacks out was the best hack of all?

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Innovation Starts Here: an ACA Leadership Convention Reflection Wednesday, March 7th, 2018

The ACA leadership symposium is a conference unlike any other. It is attended by a small group of leaders and owners of some of the most forward-thinking, accomplished agencies in our nation with two primary objectives: to share our best ideas and to jointly discuss how to address our most pressing is

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Thank You from PRC! Tuesday, November 21st, 2017

At this time of year the concept of giving thanks for who and what we have seems to have new meaning, new focus.

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ACA Seattle: Takeaways for PRC Clients Monday, August 21st, 2017

Virtual reality payment negotiations? Yes, coming someday to your company’s collection department! At least, that’s one thing we previewed at this year’s ACA International Convention and Expo in Seattle.

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What to Expect in Collections in 2017 Monday, December 5th, 2016

Things are always changing in the collections industry. If your collections department is planning ahead for 2017, here are some federal and state legislative items to keep in mind.

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PRC is Thankful This Year Tuesday, November 15th, 2016

Thinking it would be nice and somewhat therapeutic, I decided to write about what I am thankful for from a personal and professional perspective and share it with you.

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How to Teach the Hospital Front Desk to Ask for Payment Thursday, March 24th, 2016

Hospital managers are doing everything they can to reduce accounts receivable and increase cash flow, necessary measures to keep hospitals in business to continue providing care. That’s why it’s crucial to teach the hospital front desk to ask for payment.

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5 Myths about Debt Collectors Tuesday, March 8th, 2016

Debt collectors are often seen as mean people, threatening you with all sorts of things in order to get you to pay your late bill. There are a lot of jokes about us, but here are five truths you should know.

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The Three Stages of a Debtor Tuesday, January 5th, 2016

The three stages of a debtor: Watch for these red flags so you know when your customer is in trouble and your account may not get paid.

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Participation in the Community Friday, January 21st, 2011

Business supporting local community has always been important to PRC. This year our employees showed an even stronger commitment to helping those less fortunate.

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Ask Doctor Debt Thursday, October 21st, 2010

While there are debt collectors who do not follow the laws and regulations or operate too much in the grey area, most consumers are actually confused and frustrated about the laws that were actually enacted to protect the consumer.

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How to Select a Collection Agency Wednesday, August 11th, 2010

Sooner or later within your company’s customer base, someone – whether a long time customer or a new client – is not going to pay a bill. Driven by the difficult economy, more businesses are turning to professional collection agencies to address increases in delinquencies.

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