Professional Recovery Consultants® (also known as PRC or ProRecovery®) was founded in North Carolina in 1979 and has since grown to become the region’s premier provider of fast, efficient, and hassle-free debt recovery and accounts receivable services. This growth has been a direct result of our concentration on client service, while remaining on the cutting edge of new technology and collection technique development.
Since its inception, our agency has focused on reducing our clients’ overall receivable management costs, accelerating our clients’ cash flow, and reducing our clients’ days outstanding. We accomplish this by creating customized programs designed to meet each client’s specific needs and achieving the highest possible recovery rates on collection accounts, without alienating late-paying consumers.
At Professional Recovery Consultants® we stress that the measurement of a collector’s productivity is not solely the amount of money collected, but also sustaining positive customer relations on behalf of each of our clients. This has been our methodology since our inception, and it is exactly the type of approach that needs to be used in today’s economy, where maintaining positive relations with your consumers is more important than ever.
Our experience has taught us that by combining this approach with diligent, methodical follow-up, we have been able to consistently achieve some of the highest recovery rates in the industry, in a virtually complaint-free environment.